ABOUT US: Rent frock Repeat (RfR) is a multi-channel collaborative consumption company that is disrupting retail and providing members with what they really want – #Less Stuff. More Life. With over 89,000 members and growing, Rent frock Repeat is looking for an assistant inventory coordinator to ensure the best experience for RfR customers.

ABOUT YOU: You know how to look around corners, spot red flags, and proactively take control of potential issues to ensure incoming and outgoing orders arrive on time and in excellent condition. In addition, the Assistant Inventory Coordinator will be responsible for quality assurance, inventory control, customer service and backroom organization. This is a customer-facing role which means that each client interaction with will end in wowing the customer and making her a raving RfR fan. The ideal candidate is outgoing, professional in all interactions, cool under pressure, is customer-centric, fosters productivity and is a talented problem solver. 

Reports directly to: Logistics Team
Level: Individual Contributor
Location: Commerce Court West PATH, 199 Bay Street, Toronto, ON

 Core Competencies Required:

  • Customer focus
  • Team player
  • Communication
  • Detail oriented
  • Results oriented
  • Initiative

Responsibilities:

  • Execute daily operations and logistics procedures
  • Oversee, track and report on dry cleaning: outgoing, incoming, review receipts, track costing, etc.
  • Inspect and manage all internal and external dress returns
  • Manage inventory location and status
  • Perform quality assurance on incoming and outgoing orders
  • Ensure inventory is effectively and efficiently organized
  • Maintain a clean, organized and efficient logistics space
  • Perform yearly inventory counts
  • All other duties and special projects as assigned

Key Performance Indicators/Objectives:

  • Ensure inventory accuracy – all inventory is 100% accounted for
  • 100% accuracy and quality assurance on all outgoing shipments
  • Ensure dry cleaning turnaround time is kept at a 3-day maximum
  • 100% customer satisfaction and accuracy for customer event management
  • 100% accuracy on inventory location and status

Necessary Skills:

  • Efficiency
  • Detail Oriented
  • Accuracy
  • Motivated
  • Hard working
  • Proactive

Required Qualifications:

  • Ability to multi-task and prioritize in a fast-paced and dynamic work environment
  • Great attention to detail and focus on quality of results
  • Self-motivated; a good team player
  • Familiarity with e-commerce and retails operations a plus
  • Proficiency with Microsoft Excel is required
  • Must have an excellent sense of humour, with a twist of sarcasm
  • Problem solver with a propensity for being proactive
  • Is not just smart, but resourceful
  • Is detail-oriented
  • Comes to the table with a solution to a problem
  • Takes control of a situation with confidence and kindness
  • Doesn’t wait to be told to do something
  • Asks questions, participates, speaks up and engages
  • Must love dogs, chocolate and spontaneous dance parties
  • Must be generally awesome
  • Must save the drama for your mama

APPLICATION DETAILS:

Interested applicants should send their cover letter and resume to jessica@rentfrockrepeat.com and cathy@rentfrockrepeat.com.

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Job Type: PART-TIME

(Cover image credit: Shutterstock.)